An Insider's Field Guide

 By Leah Crump, Principal Consultant at Leah Crump Consulting

Renovating a luxury hotel spa is a complex process that combines strategic vision, precise planning, and seamless coordination. Here, we cover five key elements essential to a successful project—though many more factors contribute to a flawless transformation. From aligning stakeholder interests to crafting an exceptional guest experience, each step brings the spa closer to an elevated reopening.

1. Aligning...