An Insider's Field Guide
to Wellness, Beauty, and Luxury Hospitality
By Leah Crump
In today’s luxury hospitality landscape, there’s a growing discrepancy between what guests expect and what they actually experience—especially when it comes to wellness. Travelers now arrive with elevated desires: not just for relaxation, but for intentional, personalized, and regenerative care that integrates spa, movement, sleep, food, and emotional restoration.Â
Unfortunately, many luxury hotels are still operating in an outdated paradigm. Wellness is treated as a department r...
 By Leah Crump, Principal Consultant at Leah Crump Consulting
When it comes to tackling big challenges in business, bringing in a consultant can be a game-changer. As Kelsey Alpaio mentioned in an interview with Harvard Business Review, a consultant is essentially someone who’s an expert in a particular field, brought in to solve problems and offer insights—whether that’s for an individual or a company. They fill the gaps in expertise and bring a fresh perspective to the table. In the hospitali...
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