An Insider's Field Guide
to Wellness, Beauty, and Luxury Hospitality
By Leah Crump
In todayā€™s luxury hospitality landscape, thereā€™s a growing discrepancy between what guests expect and what they actually experienceā€”especially when it comes to wellness. Travelers now arrive with elevated desires: not just for relaxation, but for intentional, personalized, and regenerative care that integrates spa, movement, sleep, food, and emotional restoration.Ā
Unfortunately, many luxury hotels are still operating in an outdated paradigm. Wellness is treated as a department r...
Ā By Leah Crump, Principal Consultant at Leah Crump Consulting
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Renovating a luxury hotel spa is a complex process that combines strategic vision, precise planning, and seamless coordination. Here, we cover five key elements essential to a successful projectā€”though many more factors contribute to a flawless transformation. From aligning stakeholder interests to crafting an exceptional guest experience, each step brings the spa closer to an elevated reopening.
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- Aligning Stakeholder Vision...
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