An Insider's Field Guide

By Leah Crump

Investigating Your Problems 

All week I found myself puzzled by a small cut on my finger. Each morning it appeared raw again, tender and stinging, as if I had just sliced it open. I chose not to dismiss it, but to pay attention, to linger in the question of why this small wound would not close. 

After several days of quiet observation, the answer revealed itself. The culprit was not random. It was the sharp edge of a new hand soap bottle, catching my skin every time I washed ...

by Leah Crump

“It was the first time in a long time my nervous system believed me. Trusted me to rest. Trusted me to choose differently.”

– Leah Crump, Be Well, Do Well

Stop the Performance

There was a time when I believed my value was directly tied to how full my calendar looked. I convinced myself that the more people needed me, the safer I was. The more I achieved, the more secure I’d feel. The more I gave, the more I’d finally be allowed to rest. But rest never came. Only new projects....

By Leah Crump

I recently came across a video from business creator Grace McCarrick that landed with surprising clarity. She spoke about goodwill not as a business tactic, but as a legacy. Her parents had spent decades building trust, relationships, and integrity. And now, years later, she experiences the positive ripple effects of that energy in her own life and career. It opened doors for her. Softened hard moments. Created ease without her having to earn it the same way.

That’s the real p...

The Art of Tending: Why Great Hospitality Leaders Prioritize Depth Over Speed

By Leah Crump

Speed Isn’t Everything in Hospitality

In today’s hospitality landscape, the pace feels relentless. New properties seem to appear overnight. Spa menus shift seasonally. Marketing campaigns cycle faster than ever. Growth, expansion, headlines, social media accolades are all celebrated as signs of success.

Yet beneath this glossy surface, something far more captivating sustains the businesses that ...

By Leah Crump

If you’ve been feeling the stretch lately, the weight of carrying high standards in rooms that no longer reflect them back, this is for you.

There’s a version of loneliness that doesn’t come from isolation. It comes from growth. 

You may have noticed it in conversations that once felt effortless but now feel thin. In relationships that orbit around your old self, while your current one keeps expanding. In the quiet frustration of being misunderstood, even when you’re speaking wi...

By Leah Crump

In today’s luxury hospitality landscape, there’s a growing discrepancy between what guests expect and what they actually experience—especially when it comes to wellness. Travelers now arrive with elevated desires: not just for relaxation, but for intentional, personalized, and regenerative care that integrates spa, movement, sleep, food, and emotional restoration. 

Unfortunately, many luxury hotels are still operating in an outdated paradigm. Wellness is treated as a department r...