An Insider's Field Guide
Luxury Hospitality & Wellness
By Leah Crump, Principal Consultant at Leah Crump Consulting
Running a boutique business often means wearing many hats, but trying to do everything alone can be a recipe for burnout rather than success. At a certain point, taking strategic risks and outsourcing key responsibilities can be the game-changer that propels a company to the next level. Recently, I made such a move by partnering with a Fractional Chief Operating Officer (COO). The decision to bring in a seasoned professional to handle...
 By Leah Crump, Principal Consultant at Leah Crump Consulting
When it comes to tackling big challenges in business, bringing in a consultant can be a game-changer. As Kelsey Alpaio mentioned in an interview with Harvard Business Review, a consultant is essentially someone who’s an expert in a particular field, brought in to solve problems and offer insights—whether that’s for an individual or a company. They fill the gaps in expertise and bring a fresh perspective to the table. In the hospitali...
 By Leah Crump, Principal Consultant at Leah Crump Consulting
In the world of luxury hospitality, creating unforgettable guest experiences is paramount. For properties like The Ritz-Carlton, Laguna Niguel, the pursuit of excellence goes beyond the lavish decor or upscale amenities. It extends into the realm of wellness, where guests seek not just a retreat, but a transformation. As a wellness consultant, I’ve had the privilege of collaborating with this iconic property to bring a unique series ...
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